Start with a defined piece of work.
See what you receive, what it costs, and where the work stops. Each next step is your decision.
First, check whether the problem is worth investigating.
The 15 minute Estimate Process Call is free. If a closer look is useful, the 60 minute Recovery Review is also free. Together we review volume, a sample of the records, and fit. Detailed record review and written findings begin with paid work.
What the free conversations coverA reviewed list of up to 25 unresolved replacement estimates from one location. See the recorded customer reasons, missing context, and recommended next actions with a responsible role.
- Records selected together from the last 90 days
- Customer statements, staff interpretations, system statuses, and unknowns distinguished, with prior contact and a recommended next action and responsible role
- Written findings and one 45 minute handover session
- Delivered within 10 business days after the agreed records and access are complete
Record review only. Customer outreach, system changes, and a full implementation blueprint are outside this scope. If the same work carries into a full Diagnostic for the same location and record window, the $1,500 paid is credited toward its $3,000 total.
Written findings and a plan your team can implement: what to record, who handles the next action, and how handoffs should work. Covers one location, one existing system, and up to 100 replacement estimate records from the last 90 days.
- Estimate classification and a map of the handoffs, including whether the next responsible person can find and use the record
- Up to three 30 minute staff interviews and one findings session
- Written findings, priorities, and a specification another team can implement
- Delivered within 20 business days after the agreed records, access, and interviews are complete
Choose this directly when the broader scope is already justified. A qualifying completed Pilot leaves $1,500 to pay. Reused Pilot records count within the 100 record total. Implementation and customer outreach are separate; the Diagnostic fee is not credited toward a Build.
Configure the approved Diagnostic plan in your existing system: the follow up queue, responsibilities, and team credit under your rules. One location and one supported system, with feasibility confirmed before purchase.
- One agreed estimate follow up workflow, with reason, ownership, and next action fields
- A working queue, handoff rules, and team credit assignment and reporting under the shop’s agreed rules
- Written operating instructions, a handover to your named process owner, and two staff training sessions
- Acceptance checks for agreed roles, access, handoffs, and exceptions, followed by 14 calendar days of stabilization after handover
The delivery schedule and acceptance criteria are written into the scope. Extra locations, data migration, custom software or integrations, and third party software fees are excluded and quoted separately if needed. Ongoing management is optional.
For shops that want Kopikat to operate an agreed process. The fee depends on the volume and responsibility involved, with a written monthly price before work begins.
- Agreed estimate volume and contact channels
- Named responsibilities, coverage hours, and response expectations
- Exception handling, record upkeep, and handoff checks
- Monthly reporting on actions, decisions, outcomes, and team credit under agreed rules, with financial reporting where the shop’s records support it
Month to month. No automatic enrollment after a Pilot, Diagnostic, or Build. Customer contact requires agreed authority and stop rules. Software and messaging charges are itemized separately in the quote. Changes in volume or scope require agreement before the fee changes.
Agree the work before paying.
You receive a written scope with the price, required inputs, delivery schedule, completion criteria, and payment terms. For record reviews, it identifies the selected records, how options and revisions count toward the limit, and the material included. We invoice the agreed service after you accept that scope. The calendar books a conversation and creates no purchase or subscription.
A Pilot and qualifying full Diagnostic together cost $3,000, rather than $4,500. The Build is a separate $7,500 decision. You can keep the findings and use your own team or another provider.
See what each price coversBefore paid work begins, you receive a written scope, fee, and engagement terms to review. Record handling is covered by confidentiality and privacy. Use of this site is governed by the terms of use.